Primary Gouge Support

For account, purchase, or study-content help, open Primary Gouge → More → Support. Include the event or resource title, app version, and a short description of the problem. Never include passwords, payment details, classified information, or another person’s private information.

Contact

Email admin@primarygouge.com. Please identify abusive-content or safety concerns clearly so they can be prioritized.

Premium purchases

Premium is a monthly App Store subscription. The app displays the price and eligible introductory offer supplied by Apple. Open More → Premium → Restore Purchases while signed into the Primary Gouge account associated with your purchase.

Manage or cancel through your Apple Account’s Subscriptions settings. Deleting your Primary Gouge account does not cancel an Apple subscription. For refunds, use Apple’s Report a Problem.

Report abusive or incorrect content

Use Report on an instructor review, or More → Report Incorrect Gouge. Moderators review reports, remove inappropriate content, and can suspend abusive contributors. Contact Support to appeal a suspension.

Delete your account

Open More → Profile → Delete Account. This clears account-linked cloud submissions and the app’s local account and study data. Limited purchase records and technical purchase identifiers remain for fraud prevention and purchase recovery.